Patient Experience Technology for the Digital Era
Omni-Channel
Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere.
Multi-lingual
We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages.
Modular
Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments.
Our Clients
200+ Hospitals
10 Mn+ Patient Engagements
OP & IP Patient-centric Solutions
Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.
Our Products
Inpatient Patient Experience Management
Turn routine inpatient requests into opportunities to create a positive impression about your brand while getting maximum staff efficiencies
Omni-channel Patient Feedback Software
Collect patient feedback through multiple digital channels, get intelligent analytics, take swift corrective action, and prevent loss of reputation
Real ROI achieved by our Hospital Partners
70% IP requests completed under 60 minutes
70% increase in F&B revenues
147% jump in Google reviews received
300% increase in feedback conversion rate
CUSTOMER SUCCESS STORY
Read how BestDoc Concierge has helped in servicing 200,000 non-clinical requests from patients and staff with efficiency and transparency
CUSTOMER SUCCESS STORY
Discover how BestDoc helped Narayana Health to achieve a 300% Increase in feedback conversion rate. The impressive growth in feedback helped them transform their patient experience at various touchpoints.
CUSTOMER SUCCESS STORY
Discover how BestDoc’s comprehensive suite of Patient relationship management products helped L H Hiranandani hospital redefine their care delivery through technology.
CUSTOMER SUCCESS STORY
Eternal Hospital, Jaipur, is a state-of-the-art tertiary care hospital with a JCI accreditation. Check out this success story to learn how BestDoc Concierge helped Eternal Hospital meet its patient and staff satisfaction goals.
CUSTOMER SUCCESS STORY
How the largest multi-specialty private hospital in Kerala achieved >20% reduction in no-shows and a patient registration time from 6 to 2.5 minutes with BestDoc's suite of products.
CUSTOMER SUCCESS STORY
Read how BestDoc helped Emirates International Hospital, Al Ain achieve a 147% jump in online reviews received and an increase in Google ratings from 3.5 to 4.1.
